There are many excellent books and articles describing those topics and how they can be implemented in various software frameworks, and those descriptions will not be repeated here. There also are many articles on Big Tech implementing AI at scale. But how do "regular" organizations implement AI projects successfully, especially within an existing portfolio of solutions? In the BLOG@CACM post "Anna Karenina on Development Methodologies," I described how the famous opening line "happy families are all alike, unhappy families are unhappy each in their own way" applies to software development. This post will describe in a similar vein the development behaviors with the highest chance of success for AI efforts.

Malcolm Gladwell, among accomplishments including being appointed to the Order of Canada, is the author of numerous New York Times best sellers such as Blink, Outliers and The Tipping Point. Gladwell is not only a journalist, author, public figure and speaker, he is also a staple in influencing and observing social sciences while leading the way for thousands of entrepreneurs to think critically regarding their business endeavors. I was invited to speak this year at the summit in Dubai and had an opportunity to talk with Gladwell about artificial intelligence, the future of technology and, of course, whether or not he was a dork in high school. As an entrepreneur, we often have a feeling of being different or separate from others and their way of thinking. So, of course, I wanted to hear that Gladwell felt that same way.